why is my debit card not supported on cash app

Why is my Debit Card not Supported on Cash App?

Why is my debit card not supported on Cash App? It could be because your cards are unsupported or not compatible with the Cash App. Ensure that your Card’s 16-digit number, name, expiry date, and CVV are accurate. At times, the card issuers may also decline a card transaction for fraud prevention purposes. 

If you’re experiencing difficulty linking your debit or credit card to the Cash App, contact the card issuer to verify that there’s nothing wrong.

If you’re a US citizen and you like to use cryptocurrency to pay for transactions, it’s a high chance that you’ve heard of the Cash App. You may have encountered a situation where you attempted to make a deposit but were not sure why your debit card was not compatible with the Cash App.

To discover the question that flickers your mind is, why is my Debit Card not Supported on the Cash App, why is my visa card not supported on Cash App, why prepaid cards are not supported on Cash App, etc., this blog will help you in getting the answers you need. There are a lot of users with debit cards that aren’t accepted on the Square Cash App.

We received a fair amount of negative reviews from customers and family members who were able to use the debit card feature through the application.

 However, you first need to add a debit card that Cash App supports to use the App.

This article will give you insight into “why is my debit card not supported on Cash App” and how to resolve this.

Also, Read: How To Fix Cash App Unable To Sign In On This Device?

Possible Reasons If the Debit Card is not Supported on Cash App

why is my debit card not supported on cash app

Why is my debit card not supported on Cash App? It has got several causes. If your data isn’t correct, for example, the 16-digit number on your card and the name of the card issuer or expiry date, and occasionally the date that is ‘valid from, it can cause problems when you attempt to conduct transactions using the Cash App.

If you’re getting the message “Card Not Supported” when trying to load your card, there are a few possible reasons that could be causing the issue.

There could be a problem with your card. In this case, you may contact the support team for assistance. There is also a possibility that you are entering the wrong information. Make sure that the information below matches with the data as per your debit/credit card:

  • Debit card number
  • CVV (Card Verification Value) number
  • Name that appears on debit or credit card
  • Expiration date
  • Address, city, state, zip code

Also, Get to know: How To Link A Credit Card To Cash App?

Cash App Supported Banks

why is my debit card not supported on cash app

The Cash App service is a peer-to-peer (P2P) payment platform owned by Square Inc., an industry pioneer in financial technology. Cash App lets users send and receive money to and from their loved ones and family members. Moreover, it allows you to invest in stocks and bitcoins via Cash App Investing.

Square Cash App is connected directly to your bank account, which means you can transfer funds straight away to your banking account from the Cash App if you require. It is also possible to do this on the reverse side by transferring funds from the Cash App directly to the bank account you have linked.

Cash App is compatible with bank accounts from U.S. and U.K., some of them are hereunder:

  1. JP Morgan Chase
  2. Huntington National 
  3. SunTrust
  4. T.D. Bank
  5. Regions
  6. Wells Fargo
  7. Bank of America
  8. Citizens Bank
  9. PNC Bank

Also, Look: How To Find Cash App Bank Name, Routing And Account Number?

Supported Cards with Cash App

why is my debit card not supported on cash app

Cash App accepts debit and credit cards from Visa, MasterCard, American Express and Discover. Cash App also supports the majority of prepaid cards that are government-certified. 

If a bank outside of the US issues a debit card to you, you will not be able to add that card to the Cash App. If you own a Visa debit or credit card issued by a bank that is not part of the US, you will not be able to link your card with Cash App for payments or deposits.

It is important to note that the Cash App doesn’t support debit and credit cards linked to foreign accounts. A lot of the cards that Square supports are accepted by Cash App.

If you’re having difficulty connecting your card, ensure that you’re providing the correct details for the card (zip code or name.) and that they match the information that the credit union or bank has about the card.

Cash App will begin supporting the prepaid card very shortly. The app currently is compatible with Bitcoin, Bitcoin Cash, Ethereum and the XRP. However, it doesn’t yet support business debit cards, ATM cards, or PayPal cards.

Below is the list of cards that you can link to the application. It includes every “government-enabled” prepaid card that is FDIC insured:

  • Discover it Cash Back
  • Capital One Venture Rewards Credit Card
  • Chase Freedom Unlimited
  • U.S. Bank Visa(r) Platinum Card
  • Chase Sapphire Preferred Card
  • Capital One Spark Cash for Business

Note: Cash App supports only the US issued Visa or Mastercard debit cards.

Must Read: How To Get A Cash App Card For Your Child?

Do Prepaid Cards Work on Cash App?

why is my debit card not supported on cash app

The best thing about the cash application is that you can load the funds     using an electronic check. It is also possible to purchase bitcoin using credit cards. Unfortunately, Prepaid Cards aren’t compatible with Cash App.

If you’re wondering, It is essential to note that only those mailed to you by the government, debit or credit cards issued by Visa, Mastercard, Discover or American Express are only accepted. These specific prepaid cards are used for unemployment benefits, monetary relief payments, and other government-issued payments.

Also, Know: How To Get Free Money On Cash App Card?

Cash App Card Fees

why is my debit card not supported on cash app

There aren’t many different fees incurred through the use of the Cash App. Credit card transactions cost 3 per cent. If you wish to reduce the cost, you should transfer money using a linked debit card or a bank account.

Instant deposits are charged at a rate of 1.5 per cent and a minimum cost of $0.25 to transfer the funds instantaneously instead of using an old-fashioned method.

A standard transfer is a method of transferring money directly to the bank account from the Cash App. Although you will not need to pay any charge, it could take anywhere from one to three working for the payment to show up in the bank account.

Also, Find out: Cash App Fee Calculator

What if Your Card is from U.S. Territory?

why is my debit card not supported on cash app

Please note that Cash App currently supports debit cards linked to accounts based in the U.S. Territory. U.S. Territories comprise American Samoa, Guam, Northern Mariana Islands, Puerto Rico,  and the U.S. Virgin Islands.

Thus, Cash App is only available in the U.S. and can transfer money through the app only if both the sender and receiver reside in the fifty states within the USA. Therefore, you aren’t allowed to use the Cash App on other US-owned property or military bases and territories.

Why is my debit card not supported on Cash App?

The Cash App accepts credit and debit cards from Visa, MasterCard, American Express, Discover, and most government-enabled Prepaid Cards. However, It does not accept deposits to even government-enabled prepaid cards. It also does not support business debit, ATM, or Paypal cards. Check your card’s support information and features if you use it to make purchases through Cash App. Try linking your debit card again if it does not work in the first instance. You can reach Cash App Support to resolve the issue if the problem persists.

Contact your card issuer if you are unsure whether your card supports Cash App. Cash App will need your card’s PIN to verify the transaction. You should contact your bank if you do not see your card’s PIN in the list. Contact customer service if you do not receive a response within several days.

Cash App requires that you have a debit/bank account linked to it. Although adding a debit card is easy, it won’t work if your card has not been issued through Visa or MasterCard-backed bank. Cash App does not accept PayPal or prepaid cards. You can, however, add a bank account to Cash App if you wish to use Cash App for your primary banking system. You can have your paychecks automatically transferred to your Cash App account if you use Cash App to purchase.

What does the term Card Not Supported mean on Cash App?

If you have difficulty adding your card to Cash App, this error may occur. For more information, contact your issuer if your card isn’t supported. It could be a security problem with your card. You might also have stability issues or incorrect card information. Here are the guidelines to make your Cash App card in working order. You may contact Cash App support via email or Twitter for more details.

First, you can check the card that you are using. If it is prepaid, the Cash App will not support it. So, in this case, you can use a debit or credit card. Cash App won’t support certain cards because they aren’t accepted for purchase. You will need to contact your card issuer to have it approved.

Sometimes you might encounter an error that prevents your debit card from being linked to Cash App. This error message can be either annoying or casual, depending on how you feel. There are many possible causes for this error. So what to do in this situation? It will help if you try another way to link your debit card with Cash App.

Relink your debit card to your bank account if it is already registered with another bank. To resolve your issue, you should contact customer service at the bank. Be wary of scammers. These people may pretend to be Cash App representatives and request money. Don’t give money to anyone pretending to be a representative for a company.

A common reason you can’t link your debit card with Cash App is that you don’t have an account at the bank. Cash App allows you to make payments from anywhere and anytime using your smartphone. So you need to link your debit card and bank account to Cash App. You can sometimes use your credit card for payments, but it costs a little. However, having a valid debit card to connect it to the Cash App is good because it is free of charges

Before putting an end to this article on ‘Why is my debit card not supported on Cash App’, we invite our readers to our separate blog published lately on whether you can use Cash App anonymously.


We have mentioned the primary reason for “why is my debit card not supported on Cash App”. And also how to resolve it. Simultaneously, we have also provided an outline of Cash App supported banks, Cash App Card Fees, and Prepaid Cards. 

We are under the impression that the Cash App users will like this helpful post.

However, if you still have any concerns, you can feel free to contact us for further help.


why is my debit card not supported on cash app

Are Prepaid Cards not supported on Cash App?

Yes, the prepaid cards are not supported on Cash App, except for a few mailed from the government for the benefits of unemployment, financial relief payments, and other government-issued payments

What cards are supported on Cash App?

Cash App accepts credit and debit cards issued by Visa, MasterCard, American Express, and Discover. A few prepaid cards are also supported; however, depositing funds to these cards will not work. ATM cards, Paypal as well as business credit cards aren’t supported.

How to resolve Cards not supported Issues on Cash App?

If you face the error that the Card does not support the Cash App, you can wait for a few days and then try to link the Card again. If both Card and the bank accounts are Ok, but errors are still showing up, reach customer service for assistance. 

Also, double-check the details you entered to match as it appears on your Cards, such as Name, Address, Region, Zip Code, Debit Card Number, Date of Expiry and CVV number etc.

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